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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Khalid Al-Ashi

Khalid Al-Ashi

March 24, 2025

5  out of  5
rating by Khalid Al-Ashi
"I can’t say enough good things about Abdul and the way he handled my recent car accident involving me and my parents. From the very first call, Abdul was incredibly attentive, caring, and truly made us feel like we were in good hands during such a stressful time. He was always quick to respond—whether it was answering my questions, helping us understand the claims process, or making sure my parents felt comfortable with everything. Abdul went above and beyond to check in on us regularly and made sure everything moved smoothly with our claim. It’s rare to find an insurance agent who genuinely cares about their clients the way Abdul does. His professionalism and empathy were exactly what we needed, and I’m beyond grateful for his support. If you’re looking for an agent who treats you like family, Abdul is the one!"
We responded:
"Thank you for your review Khalid! Abdul is amazing at helping our customers who are going through claims, and I’m glad he was there for you to make the process go smoothly. We appreciate your feedback!"
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John Salyer

March 17, 2025

5  out of  5
rating by John Salyer
"Abdul was incredibly helpful negotiating my claim. There was a ton of confusion on the part of the adjuster and communication between the claims department ant the service repair team. Abdul negotiated everything and stayed in constant communication. He was professional and enjoyable to work with."
We responded:
"Thanks so much for the note, I’m very glad Abdul was able to help with your claim… if there’s ever a time we want to be at our best, it’s when you need us most! We appreciate you, thanks again for the review!"
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Lorenzo Juetten

March 4, 2025

5  out of  5
rating by Lorenzo Juetten
"I wish I could give Jake Cesare and his team 10 stars. James Brennan was extremely helpful from the very beginning, he quoted me for what I asked and also recommended higher limits to ensure I was fully insured. I decided to go with the recommended higher limits. I recently totaled my car and the first person I called after 911 was James. He immediately went into action and assisted me through the entire crash and the days after, making sure I got everything I needed, even making sure that I received a refund for the tow truck I had to use. I highly recommend Jake and his team, they are incredible and professional in every way!"
We responded:
"Thanks for the review Lorenzo! James is a highly respected member of our team here and I’m not surprised he went above and beyond for you. Thanks again!!"
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Steve Sumner

February 20, 2025

5  out of  5
rating by Steve Sumner
"James Brennan was the agent that helped me. He was very kind and understanding of my situation and went above and beyond in helping me. The process went smoothly and efficiently due to his efforts. Thank you so much James. DS"
We responded:
"Thank you for your kind words, I’m glad James was able to help out!"
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Mary Grethel

January 23, 2025

5  out of  5
rating by Mary Grethel
"Huge thank you to Jake and the team for helping us stay insured through our move out of state! They are always helpful, thorough, and have great communication!"
We responded:
"Thanks so much for the kind words Mary, we love that we were able to make things easy for you in your transition!"
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Jeff Zumbek

December 16, 2024

1  out of  5
rating by Jeff Zumbek
"Horrible. Horrible. horrible. Have had State Farm for periods of over 8 years. Never once been in an accident, never once filed a claim with them. Excellent driving record. They tried to raise my rate by over $50 a month in one year. Claimed inflation and costs of car parts are more expensive. Got them to raise my rate only $20 for a higher deductible. Recently my catalytic converter was stolen off my car. Now they want that insane deductible and it’s ridiculous I’ve never filed a claimed, never had any issues, done nothing to my driving record for them to try and take my rate from $128 to $175 a month. Ridiculous. Don’t worth with them."
We responded:
"Hey Jeff, I'm so sorry about your experience with State Farm and our office, I'll reach out privately to see if there's anything I can clarify or to do help. A few things though: 1. Insurance rates in CA are increasing across the board right now, mostly due to continued inflation, increase cost of repairs/supply chain issues and having more uninsured drivers on our road than ever before. You might not like that answer, but it isn't a claim... it's fact, a simple internet search will show plenty of articles addressing the ongoing insurance crisis in CA. We are committed to providing our customers the truth when it comes to their rates for insurance - whether that truth is popular or not. 2. We understand many customers choose to increase deductibles to help offset some of these insurance increases - you actually requested that we increase your deductible a few months back. Doing so means you have to pay a higher amount out of pocket when a loss occurs in exchange for a lower rate. In CA we cannot waive your deductible for any loss, regardless of your great driving record. Thanks again for the review Jeff. Jake Cesare, Agent"
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Josh Buccelli

January 15, 2024

5  out of  5
rating by Josh Buccelli
"I had my truck stolen and Jake and Abdul were super helpful. Lots of details and concerns in these situations and I felt like these guys were on my side which is very appreciated in this industry. Highly recommend."
We responded:
"Thanks so much for your kind words Josh. We’re glad we could make a messy situation a little easier for you! "
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Chris Sylvada

November 2, 2022

5  out of  5
rating by Chris Sylvada
"Jake & State Farm gets it done for my clients in Rancho Santa Fe and other "high fire risk" areas such as Elfin Forest, Olivenhain, Escondido, etc."
We responded:
"Thanks Chris, we appreciate the trust you’ve shown in our office to help take care of some of your clients that need our help!!"
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Melanie Jenkins

August 31, 2022

5  out of  5
rating by Melanie Jenkins
"Such an easy and reliable way to get the information I needed for my insurance! He was responsive, attentive, and always followed up with me. Highly recommend using Jake!"
We responded:
"Thanks for the feedback Melanie, it’s been a pleasure working with you to get your insurance plan all dialed in!!"
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M W

August 30, 2022

5  out of  5
rating by M W
"From day one, Jake has been responsive, helpful and so easy to work with. He also got us the best deal on insurance for our new home. He continues to offer great advice and helped us save money while providing excellent coverage. Would highly recommend!"
We responded:
"Thanks so much for the feedback Marie, I’m glad you enjoyed this process as much as I enjoyed working with you! I look forward to taking care of your insurance needs moving forward!"
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Ana Paulina Sanchez

August 29, 2022

5  out of  5
rating by Ana Paulina Sanchez
"We enjoyed working with Jake. He made the process quite easy. Looking forward to working with him again in the future."
We responded:
"Thanks for the review Ana, it was a pleasure working with you as well and I look forward to doing so in the future!"
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Bradley Suzuki

July 16, 2022

5  out of  5
rating by Bradley Suzuki
"Ty Daveda for helping me get insurance in a different state. You're awesome"
We responded:
"Thanks for the review Bradley!"
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nelly s.

July 15, 2022

5  out of  5
rating by nelly s.
"first time that an agent informs us of everything that our policy covers and in Spanish by Rey.excelent service"
We responded:
"We appreciate the feedback Nelly!"
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Christian Dejesus

July 14, 2022

5  out of  5
rating by Christian Dejesus
"Daveda Hillman is a stellar person to work with her approach and professionalism is above reproach"
We responded:
"Thanks Christian!!"
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Tearra Henderson

July 14, 2022

5  out of  5
rating by Tearra Henderson
"Daveda was a great help and an amazing individual to work with. She’s very knowledgeable and efficient."
We responded:
"Glad Daveda could help out, thanks for the review Tearra!"
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Fayth Lopez

July 14, 2022

5  out of  5
rating by Fayth Lopez
"Make sure you get serviced by Daveda! She is extremely knowledgeable and will make sure all your needs are met."
We responded:
"I agree, Daveda is pretty great! Thanks for the feedback Fayth"
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Alexis Mason

July 14, 2022

5  out of  5
rating by Alexis Mason
"Devada was a great pleasure to work with ! Great service and positive attitude !"
We responded:
"Appreciate your feedback Alexis!"
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Natalia Martinez

July 14, 2022

5  out of  5
rating by Natalia Martinez
"It was a pleasure work with Daveda she help me with all my needs. I recommend her."
We responded:
"Thanks Natalia!"
Profile photo of Kyler Hughes

Kyler Hughes

July 14, 2022

5  out of  5
rating by Kyler Hughes
"Daveda was so willing to help fix my issue with my auto policy. She is very patient and understanding! Thank you for you’re outstanding service ma’am!"
We responded:
"Glad Daveda was able to help, thanks for your feedback Kyler!"
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Joseph McKay

July 14, 2022

5  out of  5
rating by Joseph McKay
"Daveda was extremely helpful and very charming. I'd recommend her to anyone."
We responded:
"Thanks for the feedback Joseph, we really appreciate it!"
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Kenny Hogan

July 14, 2022

5  out of  5
rating by Kenny Hogan
"Hands down one of the best customer service experiences I’ve had. Rey offered me great insight and never failed to answer the question I threw at him. He was very understanding and patient and made my day."
We responded:
"Thanks for the feedback Kenny, I’m glad Rey was able to provide you a great experience!"
Profile photo of Lindsey

Lindsey

July 12, 2022

5  out of  5
rating by Lindsey
"I have never had such an amazing experience getting my auto insurance from Rey at State Farm. Rey walked me through everything I needed and was such a kind, knowledgeable, and intelligent young man. If you’re looking for great insurance and someone you can trust with your most valuable assets, I highly recommend speaking to Rey at State Farm!"
We responded:
"Thanks for your feedback Lindsey, I’m glad you had a great experience with Rey!"
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Jon Kerr

July 12, 2022

5  out of  5
rating by Jon Kerr
"Daveda was a great help to me! I honestly couldn’t ask for better assistance!"
We responded:
"Thanks Jon, glad you had a positive experience!"
Profile photo of Ali López

Ali López

July 11, 2022

5  out of  5
rating by Ali López
"Thank you Daveda for your kindness and excellent service. She made me comfortable with our plans. Will be recommending to others. Thank you State Farm!"
We responded:
"Thanks for the feedback Ali!"
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Marcella Quintero

July 9, 2022

5  out of  5
rating by Marcella Quintero
"Daveda is such a hard dedicated worker.! No better experience!"
We responded:
"Thanks Marcella!!"